Decision details

Review of the Community Warden Service and Creation of Community Protection Team

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


To review a proposed restructure of the Community Warden Service, including the Straying Dogs provision.


Exempt Paragraphs 1 & 4 –

Information Relating to an Individual; and


Information relating to any consultations or negotiations, or contemplated consultations or negotiations, in connection with any labour relations matter arising between the authority or a Minister of the Crown and employees of, or office holders under the authority.





That the Cabinet:


a)      approves Option 2 for the Community Warden Service, as set out in Section 6 of the report and to note the Community Protection Team – Proposed Service Model and Structure (Appendix A of report HCS/064)


b)      delegates authority to the Head of Community Services to conduct the necessary consultation arrangements, fulfil the changes and decisions on all human resources matters, subject to the appropriate guidelines and procedures, as set out in the Constitution.

(Generic Delegation 11 will be used to enact this recommendation)


c)      delegates authority to the Head of Community Services to conduct a tender process and procurement exercise in accordance with the Council’s Procurement Code, for the straying dogs service to be delivered by a specialist provider.

(Generic Delegation 3 will be used to enact this recommendation)


d)      delegates authority to the Head of Community Services, in consultation with the relevant Cabinet Member and Head of Governance, People and Performance to approve the contract award of the straying dogs service following an appropriate procurement process.

(Generic Delegation 3 will be used to enact this recommendation)


e)      delegates the negotiation, approval, and completion of all relevant legal documentation, following the awarding of the contract, to the relevant head of service, Head of Governance, People and Performance, and Head of Corporate Finance, in consultation with the appropriate Cabinet Member.

(Generic Delegations 2 & 3 will be used to enact this recommendation)




Reasons for the Recommendations


The conclusion of the review is that the current service model is, in parts, no longer fit for purpose and is not designed to meet the increased level of demand for more complex enforcement activity.


Revising the role profiles and salary scale as recommended is critical to ensuring the Council can attract and retain staff with the required specialist skills, qualifications and experience to deliver a high performing and quality service.


The proposed revised Community Protection model (attached as Appendix A) will modernise the service in order to meet the identified demands namely, providing local residents with an enhanced enforcement response to anti-social behaviour, low level public-space crime and environmental crime.  


The straying dogs service continues to face challenges related to the size, breeds and behaviour of dogs, and Crawley is facing a similar national trend of an increase in abandoned dogs, rather than lost pets. To successfully address this service requirement, the recommendation is to procure and enter into a contract with a specialist provider for the straying dog service to fulfil this function. 


The recommendation is to refresh the Community Wardens Service including all associated functions, processes and procedures and relaunch it as the Community Protection Team which will deliver enhanced enviro-crime and ASB investigation and enforcement activity.


Report author: Dan Carberry

Publication date: 07/09/2023

Date of decision: 06/09/2023

Decided at meeting: 06/09/2023 - Cabinet

Effective from: 13/09/2023

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