Issue details

Crawley Homes Annual Complaints Performance and Service Improvement Report and Statutory Complaints Handling Code

Cabinet is requested to approve this report and provide a response to be sent to the Housing Ombudsman and published online, alongside the report and compliance with statutory code.

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 02/08/2024

Decision due: 4 Sep 2024 by Cabinet

Lead member: Cabinet Member For Housing

Contact: Georgia Leigh, Policy and Engagement Manager- Crawley Homes Email: georgia.leigh@crawley.gov.uk.

Decisions

Agenda items