Use the below search options to find information regarding recent decisions that have been taken by the council’s decision making bodies.
Alternatively you can visit the officer decisions page for information on delegated decisions that have been taken by council officers.
CBC's current state of telephony is outdated i.e. doesn’t support agile working with users tied to desk phones, there are issues with call quality and the overall service is deemed poor. The Covid-19 pandemic laid bare the current telephony system’s inability to support remote working.
Additionally, CBC’s telephony contract is coming to an end in
Q1 2021. CBC are investing in a new telephony and contact centre
solution that enables the agile transformation vision and provides
a dynamic and flexible service for staff and Councillors, with
considerable benefits.
Report FIN/501 which was considered by Cabinet on 24 June 2020 identified this decision as requiring approval by the Leader however, due to the final costs being significantly lower than initially indicated, the decision no longer requires approval by the Leader and has been taken by the Head of Digital and Transformation as a Significant Operational Decision.
Decision Maker: Head of Digitial & Transformation
Decision published: 26/10/2020
Effective from: 30/09/2020
Decision:
As a result of
the finalisation of the procurement process and following
consultation with the CEO/DCE, Leader and Cabinet
Member for Planning and Economic Development, the Head of
Digital and Transformation has exercised delegated authority to
undertake procurement for the new telephony and contact centre
solution.
Following the procurement exercise, the contract has been awarded
to the most advantageous suppliers with the telephony contract
(Bidder C) to start in November 2020 and the Contact Centre
contract (Bidder A) to start in January 2021.
Lead officer: Simon Jones
The Town Hall Site Redevelopment has reached its next key milestone. Westrock have now completed a contract to deliver the District Heat Network.
Decision Maker: Deputy Chief Executive
Decision published: 21/10/2020
Effective from: 16/10/2020
Decision:
Members are asked to note:
• That Kier, and their Heat Network specialists Hopkins, are
now in contract with Westrock to deliver the District Heat
Network.
• The costs of the contract is within the indicated amount
included within the Revised DHN Budget Report agreed at Council in
March 2020, including a healthy contingency
• The next key milestone for the DHN project will be the
appointment of the O&M contractor
• The new Town Hall building continues to progress in line
with both programme and budget, and the first 91 affordable homes
are due for practical completion in Spring 2021.
Lead officer: Ian Duke1