Issue - decisions

Crawley Homes Staffing Growth

11/01/2024 - Crawley Homes Staffing Growth

Exempt Paragraphs 1& 3

Information Relating to an Individual; and

Information relating to financial and business affairs of any particular person (including the Authority holding that information)





That the Cabinet:


a)         approves the growth, and structure for the Responsive and Planned Maintenance Teams (Appendix B of report CH/203)


b)         delegates authority to the Head of Crawley Homes to conduct the necessary consultation arrangements, fulfil the changes and decisions on all human resources matters, subject to the appropriate guidelines and procedures, as set out in the Constitution.

(Generic Delegation 11 will be used to enact this recommendation)


c)         requests that Head of Corporate Finance to reflect the above decision within the 2024-2025 Budget and Council Tax report.



Reasons for the Recommendations


A new structure for the repairs teams are proposed to reflect a change in demand arising from:

·         Standards set by the Regulator of Social Housing and Housing Ombudsman

·         Our residents, including in relation to legal challenge around disrepair claims

·         A recognition of the age of our stock and a changing approach needed to planned maintenance


Appendix A of report CH/203shows the existing structure in the Responsive Repairs and Asset Management Team.


Appendix B demonstrates the proposed structure for the team and is recommended in order to ensure the teams have inbuilt resilience and can manage the demands being placed on them through items listed in paragraph 3.1 of report CH/203.


In addition, and slightly separate to the to the above, it is proposed that a System Admin Support Officer is recruited on a fixed term basis to support maintenance of the Active H housing management system.