Agenda and minutes

TUESDAY 3 SEPT 2019, Overview and Scrutiny Commission - Tuesday, 3rd September, 2019 7.00 pm

Venue: Committee Room A & B - Town Hall

Contact: Democratic Services  Email:

No. Item


Disclosures of Interest and Whipping Declarations

In accordance with the Council's Code of Conduct, Councillors of the Council are reminded that it is a requirement to declare interests where appropriate.


Councillors must also declare if they are subject to their party group whip in relation to any items under consideration.



The following disclosures were made:



Item and Minute

Type and Nature of Disclosure



T McAleney

Safer Crawley Partnership Annual Review and Forthcoming Priorities

(Minute 4)

Personal Interest –

Employed by Crawley Open House






Public Question Time

To answer any questions or hear brief statements from the public which are relevant to the items on this agenda.  The period will end after 15 minutes or later at the Chair’s discretion.



No questions from the public were asked.



Minutes (Part A minute) pdf icon PDF 131 KB

To approve as a correct record the minutes of the Overview and Scrutiny Commission held on 24 June 2019.*


Should Members wish to debate the Part B minute, this discussion will be held at the end of the meeting in Exempt Session.


*The draft minutes have been updated since the draft version put before Full Council at its meeting in July 2019. 


The minutes of the meeting of the Commission held on 24 June 2019 were approved as a correct record and signed by the Chair.


Safer Crawley Partnership Annual Review and Forthcoming Priorities

To receive the annual performance update of the Safer Crawley Partnership along with the future priorities.


The Commission received an update from Chief Inspector Baker, Inspector Starns, Head of Community Services, Community Services Manager, together with the Chair of the Safer Crawley Partnership on the annual performance report of the Community Safer Partnership along with the future priorities.    


            During the discussion, the following points were expressed:


·         Recognition of the good partnership working within the council together with external partners, including Police, West Sussex Fire & Rescue Service, Probation Service, Crawley CCG, WSCC and a range of Voluntary Groups.

·         Acknowledgement that intelligence gathering would continue to assist in the Serious and Organised Crime (SOC) approach. 

·         It was important to work with agencies to raise awareness of what serious and organised crime involves whilst encouraging the public to report observations and concerns.

·         Concerns were raised regarding a perceived lack of PCSO presence. Recognition of the current issues within the town and the actions being taken to address these along with the community / neighbourhood policing role.  There was scope to have further engagement with schools.

·         Acknowledgement of key achievements, including joint disruption activity undertaken, targeted work to identify and safeguarding vulnerable individuals at risk, loan shark awareness sessions and introduction of direct input intelligence from partners to police. Recognition that increased flexible communication plus shared information unlocks barriers.

·         There was continued joint working in relation to tackling the issue of street homelessness, begging and street drinking. Diverted Giving awareness raising events had been a sensitive but successful approach.

·         Recognition that reporting issues through formal channels was key. Alternative methods of reporting were clarified to assist both residents and Councillors.  It was particularly stressed that whilst social media platforms can be effective ways for engaging with residents, that this was not an effective way to report concerns because agencies may well not pick it up.

·         Confirmation was sought on the Community Safety survey which was carried out on an annual basis as part of the Safer Crawley Partnership’s annual strategic assessment process and promoted via the council’s website and social media, local press and via direct emails.

·         Acceptance that further challenges still remained and priorities for 2019-2020 included serious and organised crime, street community and protecting vulnerable individuals.  Protecting vulnerable individuals cut across the other two priorities of Serious and Organised Crime in relation to the exploitation of vulnerable individuals and Street Community due to chaotic and complex needs associated with this group of individuals.




That the Chair thanked officers for their contribution. Particular thanks was made to Chief Inspector Baker and Inspector Starns for their attendance at the Commission.  The presentation had been very interesting and informative.



Cabinet Member Discussion with the Cabinet Member for Public Protection and Community Engagement pdf icon PDF 118 KB

Councillor Brenda Smith has been invited to attend the Commission for a general discussion on the Public Protection and Community Engagement Portfolio and their duties.  A copy of the Cabinet Member’s responsibilities, as set out in the Council’s Constitution is attached.



The Commission noted the update given by Councillor Brenda Smith and questioned her on a variety of issues relating to her portfolio.


The following topics were discussed: 

·         The nature of the portfolio, including the variety of the role. Whilst the position incorporates engagement and liaison with many interesting community groups, the function also brings with it challenges.

·         The service area responsibility covers community and neighbourhood development and within this field, the Community Development Team have supported neighbourhood forums throughout the town, assisting these forums in their establishment, fun days as well as enhancing community action and the successful Armed Forces Day event.

·         The service also involves assisting in consultation for various services including the Local Plan, Community Arts and activities for young people.

·         The Commission was updated that Safeguarding Policy had recently been refreshed to take into account recent updates.

·         The recent public space protection order had been effective in some areas of the town where warnings had been issued.




            That the Overview and Scrutiny Commission thanked Councillor Brenda Smith for attending and for the informative discussion that had ensued.



Local Government & Social Care Ombudsman Annual Review 2018/19 pdf icon PDF 110 KB

To consider report LDS/155 of the Head of Legal, Democracy and HR.


The Commission considered report LDS/155 of the Head of Legal, Democracy and HR.  The report sought to update Members on the number, nature and the findings of complaints about Crawley Borough Council which were made to the Local Government & Social Care Ombudsman (LGSCO) in 2018/19 and to highlight any changes made from upheld cases to assist with learning lessons and improve the Council’s performance. The Statutory Overview and Scrutiny Guidance for Local Authorities published by the Ministry of Housing, Communities & Local Government in May 2019 states that “Scrutiny members should have access to a regularly available source of key information about the management of the authority – particularly on performance, management and risk”.


During the discussion with the Head of Legal, Democracy and HR, Councillors made the following comments:


·         It was acknowledged that the number of complaints referred to the LGSCO was relatively low during 2018/19.  The LGSCO has a number of remedies, and it was noted that it can recommend monetary payments to be made where it determines that complaints should be upheld.

·         Corporate Management Team regularly focused on the complaints data and proactively addressed common complaint issues and emerging trends within areas in order to improve service delivery.

·         Councillors regularly receive quarterly complaint information within the Councillors’ Information Bulletin.




That the Commission noted the report.


Establishment of and Appointments to Scrutiny Panels

It is the responsibility of the Commission to establish Scrutiny Panels as required and to appoint a Chair to each Panel (allowing the Panel Chair to confirm the terms of reference for their review).


Following the Full Council meeting in July 2019, and in accordance with the Local Government and Housing Act 1989, the Commission is recommended to consider the establishment and any nominations received for the ‘Climate Change’ Scrutiny Panel based on a 5 member Panel.


The careful selection and prioritisation of review work is essential if the scrutiny function is to be successful, achieve added value and retain credibility. The work programme should also be realistic, flexible and retain spare capacity so that additional matters raised during the year can be addressed.




Following the Full Council meeting in July 2019, the Commission was recommended to consider the establishment and any nominations received for the ‘Climate Change’ Scrutiny Panel.


It was agreed that nominations would be sought prior to the next meeting so Panel membership could be agreed.




1.    That nominations were sought (via Democratic Services) for the membership for the Panel, in accordance with political proportionality.

2.    That a Chair for the new Scrutiny Panel be established at the next meeting.



Forward Plan - and Provisional List of Reports for the Commission's following Meetings

To consider any requests for future items.


The Commission confirmed the following reports:


23 September 2019

·         Council Tax Empty Homes Premium.

·         Crawley Homes Additional Staffing Requirement.


4 November 2019

·         Waste & Recycling Contract (provisional referral)


25 November 2019

Note from Democratic Services: All the reports listed below with the exception of Three Bridges Improvement Scheme Final Design are Policy Framework Documents.


·         Budget Strategy 2020/21 – 2024/25

·         Treasury Management Mid-Year Review 2019/2020

·         Crawley 2035: Crawley Borough Local Plan 2020-2035

·         Review of Statement of Licensing Policy Gambling Act 2005 (2020-2022)

·         Homelessness Strategy 2019 - 2024

·         Tenancy Strategy 2019

·         Three Bridges Improvement Scheme Final Design


3 February 2019

·         2020/2021 Budget and Council Tax

·         Treasury Management Strategy 2020-21

·         Capital Strategy 2020/2021




Exempt Information – Exclusion of the Public

The Commission is asked to consider passing the following resolution:-


That under Section 100A (4) of the Local Government Act 1972 the public be excluded from the meeting for the following item of business on the grounds that it involves the likely disclosure of exempt information as defined in Part 1 of Schedule 12A of the Act by virtue of the paragraphs specified against the item.




That in accordance with Section 100A(4) of the Local Government Act 1972, the public be excluded from the meeting for the following item of business on the grounds that it involve the likely disclosure of exempt information as defined in Part 1 of Schedule 12A of the Act by virtue of the paragraph specified against the item.



Minutes (PART B - minute)

To receive the exempt minutes of the Overview and Scrutiny Commission held on 24 June 2019.


Exempt Paragraphs 3 & 4


Information relating to the financial or business affairs of any particular person (including the authority holding that information)


Information relating to any consultations or negotiations, or contemplated consultations or negotiations, in connection with any labour relations matter arising between the authority or a Minister of the Crown and employees of, or office holders under the authority.


An update was provided on the recent Occupational Sick Pay for Crawley Homes' Contractor Staff report.  It was requested that Councillors be kept informed as to its status.