Issue - meetings

Crawley Homes Staffing Growth

Meeting: 10/01/2024 - Cabinet (Item 8)

8 Crawley Homes Staffing Growth

Housing Portfolio

 

Exempt Paragraphs 1& 3

Information Relating to an Individual; and

Information relating to financial and business affairs of any particular person (including the Authority holding that information)

 

To consider report CH/203 of the Head of Crawley Homes, which was referred to the meeting of the Overview and Scrutiny Commission on 8 January 2024.

 

Decision:

Exempt Paragraphs 1& 3

Information Relating to an Individual; and

Information relating to financial and business affairs of any particular person (including the Authority holding that information)

 

 

RESOLVED

 

That the Cabinet:

 

a)         approves the growth, and structure for the Responsive and Planned Maintenance Teams (Appendix B of report CH/203)

 

b)         delegates authority to the Head of Crawley Homes to conduct the necessary consultation arrangements, fulfil the changes and decisions on all human resources matters, subject to the appropriate guidelines and procedures, as set out in the Constitution.

(Generic Delegation 11 will be used to enact this recommendation)

 

c)         requests that Head of Corporate Finance to reflect the above decision within the 2024-2025 Budget and Council Tax report.

 

 

Reasons for the Recommendations

 

A new structure for the repairs teams are proposed to reflect a change in demand arising from:

·         Standards set by the Regulator of Social Housing and Housing Ombudsman

·         Our residents, including in relation to legal challenge around disrepair claims

·         A recognition of the age of our stock and a changing approach needed to planned maintenance

 

Appendix A of report CH/203shows the existing structure in the Responsive Repairs and Asset Management Team.

 

Appendix B demonstrates the proposed structure for the team and is recommended in order to ensure the teams have inbuilt resilience and can manage the demands being placed on them through items listed in paragraph 3.1 of report CH/203.

 

In addition, and slightly separate to the to the above, it is proposed that a System Admin Support Officer is recruited on a fixed term basis to support maintenance of the Active H housing management system.

 

Minutes:

Exempt Paragraphs 1& 3 –

Information Relating to an Individual; and

Information relating to financial and business affairs of any particular person (including the Authority holding that information)

 

The Cabinet Member for Housing presented report CH/203of the Head of Crawley Homes. The report outlined the rationale for growth proposals and requested approval for the proposed new structure.

 

Councillor Ayling presented the Overview and Scrutiny Commission’s comments on the report to the Cabinet following consideration of the matter at its meeting on 8 January 2024.

 

Councillor Jones spoke in support of the proposals contained within the report. 

 

 

RESOLVED

 

That the Cabinet:

 

a)          approves the growth, and structure for the Responsive and Planned Maintenance Teams (Appendix B of report CH/203)

 

b)          delegates authority to the Head of Crawley Homes to conduct the necessary consultation arrangements, fulfil the changes and decisions on all human resources matters, subject to the appropriate guidelines and procedures, as set out in the Constitution.

(Generic Delegation 11 will be used to enact this recommendation)

 

c)          requests that Head of Corporate Finance to reflect the above decision within the 2024-2025 Budget and Council Tax report.

 

 

Reasons for the Recommendations

 

A new structure for the repairs teams are proposed to reflect a change in demand arising from:

 

·       Standards set by the Regulator of Social Housing and Housing Ombudsman

·       Our residents, including in relation to legal challenge around disrepair claims

·       A recognition of the age of our stock and a changing approach needed to planned maintenance

 

Appendix A of report CH/203shows the existing structure in the Responsive Repairs and Asset Management Team.

 

Appendix B demonstrates the proposed structure for the team and is recommended in order to ensure the teams have inbuilt resilience and can manage the demands being placed on them through items listed in paragraph 3.1 of report CH/203.

 

In addition, and slightly separate to the to the above, it is proposed that a System Admin Support Officer is recruited on a fixed term basis to support maintenance of the Active H housing management system.

 


Meeting: 08/01/2024 - Overview and Scrutiny Commission (Item 9)

9 Crawley Homes Staffing Growth

Exempt Paragraphs 1& 3

Information Relating to an Individual; and

Information relating to financial and business affairs of any particular person (including the Authority holding that information)

 

To consider report CH/203 of the Head of Crawley Homes.

 

Minutes:

Exempt Paragraphs 1& 3

Information Relating to an Individual; and

Information relating to financial and business affairs of any particular person (including the Authority holding that information)

 

The Commission considered report CH/203 of the Head of Crawley Homes. The report outlined the rationale for growth proposals and requested approval for the proposed new structure. During the discussion with the Cabinet Member for Housing and the Head of Crawley Homes the following comments were made:

·         Acknowledgement that the new structure for the repairs teams had been proposed to meet future challenges of legislation and improve future services. There was a need to take a holistic approach and build on the relationship with tenants

·         It was noted that a changing approach was needed for planned maintenance and the proposed structure would ensure the teams had inbuilt resilience and could manage the increasing demands.

·         Recognition that support had been proposed to assist the maintenance of the new Active H housing management system and service delivery.

·         Acknowledgement that the changes would result in more capacity to build on service performance.  Teams would be actively managed during the change process, when embedding new structures, to ensure performance is maintained.

 

RESOLVED

That the Commission noted the report and requested that the views expressed during the debate, were fed back to the Cabinet through the Commission’s Comment sheet.