Issue details

Updates to the Corporate Complaints Policy

Various changes have been made to the Council's Corporate Complaints Policy to reflect and incorporate changes made by the LGSCO and the Housing Ombudsman following their joint consultation.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 22/03/2024

Decision due: 12 Mar 2024 by Head of Governance, People and Performance

Contact: Siraj Choudhury, Head of Governance, People & Performance Email: siraj.choudhury@crawley.gov.uk Email: siraj.choudhury@crawley.gov.uk.

Decisions